Facilitated sequential quality processes to help an organization assess its needs, revisit its goals, and design implementable strategies for developing various areas of the organization.
Guided organizations in understanding its needs and expectations, and in developing action plans to address gaps, risks, and opportunities.
Outsourced department for Fortune Global 500 company with operations in South Texas. Responsible for staffing, training and managing operations of our employees at client facilities.
IT infrastructure deployment for hospital renovation and expansion project that included an additional 60 patient beds, 3rd party vendor equipment installation and configuration.
Implementation of electronic medical records for one of the nation’s largest nursing home providers.
Coaching & Training
Engaged with individuals and organizations to enhance workplace climate, develop social and emotional intelligence among teams, assess and match personnel talents with appropriate tasks, build character of team members, expand corporate responsibility, and foster highest order critical and constructive thinking to inspire ethical decision making.
Led organizations in performance excellence through implementation of quality management systems.
Implementation of project management processes for global consulting firm to collaborate across geographic locations. Established governance, processes and deployed Portfolio Project Management (PPM) tool.
IT Infrastructure and network deployment for 80 seat call center into a new shell space for a Health Plan.
Facilitated processes in organizations that seeks to align their performance according to American and International standards for a comprehensive quality management system.
Improved efficiency in organizations through the use of different models and tools such as Agile, DMAIC, Lean Six Sigma, Continuous Improvement, 5 Whys, Value Stream Mapping, Pareto Chart, and other tools appropriate for specific situations.
Implementation of Tableau Desktop, Tableau Server, Alteryx and Hadoop environment to establish data governance processes within IT group of a non-profit organization.
Implementation of IBM Watson Health Radiology and Cardiology Imaging suite for multi-site hospital system.